Jordan Tong is the founder of Elite Business Coaching and the owner of Frantz Building Services, where he positions himself as a specialist in scaling commercial janitorial companies. He focuses on transitioning business owners from the day-to-day role of President to the strategic oversight of a CEO. Tong provides high-level executive strategy through his established series, The Janitorial Margin Playbook, and his annual Elite BSC Leadership Conference hosted in Louisville. His content frequently features collaborations with industry figures such as Gerald Fong of BrightGo to discuss CRM integration and Ben Hoak for frontline training initiatives via CleanTrainU. Recently, he launched an in-depth retrospective titled My Acquisition Story, which provides a technical breakdown of purchasing a janitorial company to help others navigate market expansions. He incorporates principles from leadership literature like Good to Great to help building service contractors implement measurable growth tools and functional key performance indicators within their organizational structures.