The City of Westerville is a municipal government focused on providing quality public services and maintaining a vibrant community. It emphasizes community engagement and strategic planning to enhance the quality of life for its residents and support local businesses. The city actively involves residents, businesses, and stakeholders in shaping its future through initiatives like "Imagine Westerville," which includes public outreach, workshops, and online engagement.

Westerville offers a variety of public services, including public safety, parks and recreation, community development, utilities, and infrastructure maintenance. The city prioritizes transparency and inclusivity by hosting public workshops and interactive activities to gather feedback from the community. Through its strategic planning efforts, Westerville aims for sustainable growth while preserving its unique historic Uptown area.